We also have bt spped probs and have since the day we joined, we pay for 8mp and i get 2 if im lucky, bt gave me two reasons for this, forst i lived to far from the exchange 1. So, the best upload speeds are, unsurprisingly, on the topend packages. Either way, all of bts fibre packages meet the definition. Sep 23, 2016 from april 15th bt increased the maximum broadband speed for new bt infinity 1 customers from up to 38mbps to up to 52mbps, which could reduce the time it takes to download movies, tv shows, games. As soon as peak time hits my speed drops from 78meg download and 16 meg upload down to 10 meg download and 15 meg upload and this is also wired. I think upload and download speeds are always very different with uploading being very much slower, perhaps because much of the demand is for downloading material. Hi mark if you want your hh3 to use the n setting only, all you have to do is open your home hub manager, then go to advanced settings, click on wireless on this page select the wireless interface type drop down bar and select 802. Poor upload sync speed bt business community forum. Bt infinity broadband doubling download speeds at no extra.
Bt infinity does badly in real world speed test faith june 25, 2012 general tech, mobile, network in the uk, we accept that broadband speeds can be variable, but we also expect a. All of a sudden i notice the internet is much slower. Users of the service have been reporting slows speeds on bt s community forums, with users seeing their service limited to speeds as low as 2meg in the evening until after midnight when. Uk broadband service bt infinity is increasing its speeds for customers starting tomorrow. They also gave the same results in both the edge and chrome browsers.
Karen oxley of craster in northumberland says bt guaranteed her a minimum download speed of 45mbps if she signed up to infinity 1, despite the fact she was currently receiving only 7mbps. But its not the download speed, which various tests say is still over 50mbpsbut the upload speed which has suddenly fallen to 0. But how fast does your broadband really need to be. The new product, which was first confirmed during early july 20, is arguably still more of a. But you also want to be able to send emails and open webpages fast and that is where the upload speed.
Dec 16, 2019 the screen shot below shows the bt infinity package with a download speed 76mb, which 4 times faster than the upload speed 19mb. Why is my upload speed higher than my download speed on a wired. Jan 31, 2020 superfast means broadband with average speeds of more than 24mb or more than 30mb, depending on who you ask. The upload speed will still only be a small fraction of the download speed as this is built in to adsl with any provider not just bt and i would never expect standard copper line broadband to go much over 1mbps on the upload as the upload speed is in no way guarenteed on adsl. Its worth noting that bts midtier package, bt superfast fibre, is considerably faster than bt superfast essential yet costs almost the same price. Anyone any ideas or will it be the wild goose chase of trying to get in touch. Bt also starts with 36mbps, but also offers 50mbps and 67mbps speeds, thereby offering a faster top speed than sky, and more choice. Jan 28, 20 a few months back as soon as bt infinity was availble in my area i went ahead and ordered it as soon as possible. Bt s latest and greatest broadband product, bt infinity, which offers to deliver superfast broadband speeds of up to 40meg has not been living up to its name. I had infinity installed today and the engineer told me that he was getting 50mbps download and 18mbps upload. This will vary throughout the day and is likely to be slower during busy periods, especially between 810pm. My upload is around 400kbps and is far more stable. Infinity is far slower than standard adsl for those in.
Bt fattens fibre customer pipes for free with a contract. So, if the faster fibre is available, its probably worth going for it. When i do a speed test, i get around 15mbps down, and about 18mbps up. Is there an alternative to bt infinity moneysavingexpert. Following our recent tales of woe regarding a bt infinity installation see here for first part of saga and that despite the optimism of bts sales people who claimed we would get 80mbps download speed. Have enjoyed bt infinity 2 for 6 weeks now with download speed of 76mbps and upload speed of 19mbps. Following our recent tales of woe regarding a bt infinity installation see here for first part of saga and that despite the optimism of bts sales people who claimed we would get 80mbps download speed we have in fact maxed out at 1. Bt broadband vs virgin media broadband which is best. On the other hand, the upload speed was roughly the same on all devices. Hi all, ive had bt infinity for 5 days now and was initially very happy. Those subscribers on bts infinity 1 package will also see their broadband download speeds swell to up to 38mbps and with upload speeds that could reach 9.
The screen shot below shows the bt infinity package with a download speed 76mb, which 4 times faster than the upload speed 19mb. Importantly, the upload speed is always fine 7mbs on average with speedtest. After i upgraded to bt infinity, i stopped bothering. However, my upload is is now capped at 288kbps slower than before. My laptop and iphone download speed were more than 30 times slower than my desktops download speed. Infinity 2 subscribers will see their download speeds almost double, reaching 76mbps rather than the. How to install a super fast broadband cable for vdsl and fttc bt infinity. Got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. I have tested a laptop with a broadcom single band chip and the download speed was even slower than the upload one. They all agreed that my download speed was around 74. One is a bt modem which is connected via ethernet to the bt router. Apr 09, 2019 so, the best upload speeds are, unsurprisingly, on the topend packages.
Hello, i have infinity and have had problems with download speed for the last few weeks. The download speed was up to 75 meg a 6 months ago after an engineer came so it must have been fixed, what erks is the bt speed checker says 4 meg is good speed but doesnt give upload. Superfast means broadband with average speeds of more than 24mb or more than 30mb, depending on who you ask. If you are considering using the internet for transferring large files then you should look for a broadband package that offers fast upload speeds. We were looking at a managed adsl service from virgin business or another provider, when bt infinity suddenly came available to us. Broadband speed is essentially how quickly you can upload or download data using your internet connection. Bt slow broadband speed complaint bt complaint submit. No remedial action provided by bt despite spending a few hours on the phone. Simple tips to improve your broadband speed bt help and support. Test your speed using the my bt app, where you can find the speed to your hub and speed. Download speed is the rate at which data is transferred to your bt hub. Ive been a bt infinity customer for the last two years, and so felt very pleased with myself for negotiating with bt customer services to send me a free hub 5.
The average user spends more time downloading data such as music and films, so suppliers normally provide a faster download speed in comparison to upload speed. Nov 18, 2014 i think that the single band atheros chip cant handle the full bandwidth because its only a single channel. Bt infinity faster download speeds talent republic. Your upload speed is almost certainly a lot lower than your download. These can all involve very large downloads and will slow your internet speed on your. Two terms are generally used when talking about broadband speeds. Sky superfast fibre is much cheaper than bt superfast fibre 2, but a bit slower. Bts latest and greatest broadband product, bt infinity, which offers to deliver superfast broadband speeds of up to 40meg has not been living up to its name. But while sky only offers average download speeds of 36mb and 63mb, bt also has a middletier package with average speeds of 50mb. Our guide to upload and download speeds will take you through all you need to. A few months back as soon as bt infinity was availble in my area i went ahead and ordered it as soon as possible.
They said it would take 2 months to for them to come and set it up and i said that was fine. Bt have been doing tests and having an engineer vist which did find a fault on my line, but still has not cure the download speed problem. Tricky round to call this, as sky uses bts network to deliver its broadband, which means the advertised download and upload speeds for bt and sky fibre are more or less exactly the same. Jun 25, 2012 bt infinity does badly in real world speed test faith june 25, 2012 general tech, mobile, network in the uk, we accept that broadband speeds can be variable, but we also expect a connection to.
In comparison, where virgins speeds were previously way faster than those of bt, they are now even faster. Ive followed all the bt advice for improving speeds. Bt, sky, talktalk and other smaller isps offer fibre products with up to 80mbps downstream and 20mbps upstream, depending on your distance to the street cabinet. This is the internet equivalent of the rush hour, when lots of people are using the shared elements of the network at the same time. This is the most frustrating complaint about bt infinity. Users of the service have been reporting slows speeds on bts community forums, with users seeing their service limited to speeds as low as 2meg in the evening until after midnight when. Im curious to know if anyone is using bt infinity at their office or school environment, and how they are getting on with it, stability, download and upload speed, support. Bt infinity 1 download speed slower than upload sp. Bt infinity upload speed suddenly very slow bt broadband.
After an engineer suggested that i would be better off on a fixed line i asked bt to do just that, and to cap my line at 500kbps. Plug your modemrouter directly into the bt master socket. Download much slower than upload speed on wifi bt community. Bts superfast fibre packages come in a choice of three speeds. Home broadband upload speeds are generally much slower than download. Bt infinity 1 download speed slower than upload speeds i have carried out for tests on the bt wholsales website and got the following results. A bt infinity router fibre router does not have a builtin modem and must be used with the openreach modem. When i signed up for the service i was given an online estimate of 57.
Infinity is far slower than standard adsl for those in rural areas. I know its early days and the connection is still probably training, but i am bemused by the fact that the upload speed is higher than the download. Bt infinity slow after installation page 1 home cinema. I have now had bt infinity for a week now and it is slower than my oringnal broadband package. Better download speeds mean you can get photos, music, and video from the internet faster than if youre using a slow connection. Nov 03, 2015 rebel wilson stars in new bt infinity campaign. Bt infinity download and upload speed being very unstable. Slow broadband isnt just caused by issues with the network. We have two bt boxes which came with the infinity setup.
With the expectation of better reliability and faster wifi speeds, i ripped open the box as soon as it was delivered and swapped out the old openreach modem and hub 3 for the new allin. Bt now offers 10mbps with its standard broadband, 36mbps with its superfast fibre essential, 50mbps with its superfast fibre previously known as bt infinity 1 and 67mbps for superfast fibre 2 previously bt infinity 2. In comparison, where virgins speeds were previously way faster than those of. I have run numerous tests with wired laptop and all other equipment disconnected. This gives me a far more stable connection with a fairly constant 576kbps download speed. Bts superfast infinity broadband stuck in the slow lane. I checked some internet fouruoms and some people were saying that it can take 10 days for. Oct 04, 2019 its worth noting that bt s midtier package, bt superfast fibre, is considerably faster than bt superfast essential yet costs almost the same price. Bt infinity does badly in real world speed test kitguru.
Slow wifi connection to bt infinity 2 hp support community. The speed at which information is transferred from the internet to your computer. Fibre optic broadband infinity superfast fibre packages. It can therefore connect directly to your bt infinity line without the need for a separate modem or. In fact, sometimes the upload speed is faster than download. However, when i use the bt speed checker, it shows this is the case but the actual speed i am getting is 70meg down and only 9 or 10meg up. Hi all we have a new bt connection and believe there must be a problem, but bt are saying its fine. Speed drops have been happening to me since before christmas. Bt fibre broadband vs sky fibre broadband which is best. Speedtest by ookla the global broadband speed test. Either way, all of bt s fibre packages meet the definition.
Make sure your individual devices are protected by downloading bt virus protect. Special offers mean you can sometimes get superfast fttc services cheaper than slow adsl. Im not getting the expected stay fast guarantee or. Current connection speed averages around 20 mb with download speed similar and upload speed around 4. At ookla, we are committed to ensuring that individuals with disabilities can access all of the content at we also strive to make all content in speedtest apps accessible.
We obviously dont want to use bts router and would configure the nat on it so that the public ip comes straight through. They offer symmetric services, where the download and upload speeds are. In theory it should eventually be possible for anybody with a slower fttc line to order the fttp product through a fttpondemand fod solution but this is currently still being rolled out and isnt yet supported by either of the above packages. I checked some internet fouruoms and some people were saying that it can take 10 days for your. When people pay for broadband speed that is likened to a cheetah, they accept ferocious pace.
The code is supported by bt, ee, plusnet, sky, talktalk, and virgin media, who. Rebel wilson and a cheetah explain how you can enjoy faster download speeds with bt infinity. From april 15th bt increased the maximum broadband speed for new bt infinity 1 customers from up to 38mbps to up to 52mbps, which could reduce the time it takes to download movies, tv shows, games. We have tried a few different routers modems and get basically the same download sync speed 20325396 snr margin 5 loop att 29 upload sync speed 445714 these numbers just dont seem to tie. Everything you need to know about broadband speeds and what the terms mean. Companies who need fast upload speeds pay for it and use sdsl. It is the fastest that is available to most homes because its the fastest you can get over a phone line and most homes have a phone line, but really quite slow by comparison to any other operator, and the further you are from the cabinet, t.
The openreach engineer who set it up specifically told us not to plug anything into the bt modem. Bt s superfast fibre packages come in a choice of three speeds. My other laptop with intel 7260ac had about 74mbps a minute later. Apr 11, 2012 uk broadband service bt infinity is increasing its speeds for customers starting tomorrow. Internet providers such at bt broadband, virgin media and sky used to.
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